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07 Jan 2026
DEWA Weekly Digest
HE Saeed Mohammed Al Tayer Meets Fortinet Founder and CEO to Enhance Cybersecurity & Digital Transformation Cooperation, DEWA supports biodiversity and restoration of mangrove forests in cooperation with DECCA, DEWA expands Dubai’s transmission network with 22 new 132kV substations launched in 2025, DEWA confirms readiness of its networks to ensure reliable services around the clock. #DEWANews
18 Jan 2026
DEWA to organise the 28th edition of WETEX from 20 to 22 October 2026
Dubai Electricity and Water Authority (DEWA) will organise the 28th edition of the Water, Energy, Technology and Environment Exhibition (WETEX), under the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and under the patronage of HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy. The event will take place from 20 to 22 October 2026 at the Dubai World Trade Centre.
17 Jan 2026
DEWA participates in the 4th Emirates Nature-WWF Leaders of Change programme
Dubai Electricity and Water Authority (DEWA) is participating in the fourth cycle of the Leaders of Change Programme, an initiative by Emirates Nature-WWF, the UAE-based environmental organisation affiliated with the World Wildlife Fund for Nature (WWF). The programme aims to enhance knowledge of the local natural environment while developing employee expertise through training sessions, field visits and interactive activities across the UAE. It focuses on honing personal and professional skills, promoting community engagement in climate action and shaping a positive future for nature. To date, 334 participants from various DEWA divisions have taken part in the programme.
16 Jan 2026
WGS 2026 partners: Summit shapes government policy, advances wellbeing of people
Partners of the World Governments Summit 2026 affirmed that the Summit continues to solidify its status as a leading global platform to anticipate the future and shape innovative government policies that ensure happiness and wellbeing of people.

Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:
Smart App. For Smarter Tomorrow
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.
Smart App. For Smarter Tomorrow
 

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance