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People

We are constantly looking for talented workforce who can contribute to the success of DEWA.

DEWA Academy

To promote Emiratisation and prepare a generation that will keep pace with the government of the future and have a futuristic mindset.

Read about DEWA Academy

DEWA Academy

DEWA Academy

Scholarship Programme

Scholarship Programme

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Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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30 Jan 2026

DEWA Weekly Digest

DEWA honours 80 distinguished suppliers in recognition of their commitment to quality and efficiency, DEWA and Cisco explore digital collaboration opportunities for a smarter future, DEWA to organise the 28th edition of WETEX from 20 to 22 October 2026, HE Saeed Mohammed Al Tayer: 1,860 charging points in Dubai, DEWA participates in the 4th Emirates Nature-WWF Leaders of Change programme. #DEWANews

02 Feb 2026

DEWA collaborates with SEE Institute to expand employees’ knowledge of sustainability

Dubai Electricity and Water Authority (DEWA), in collaboration with SEE Institute, organised a training programme titled ‘Empowering DEWA Employees for a Sustainable Future’. The programme aimed to enhance employees' awareness and knowledge of the best international practices and practical skills in key sustainability areas, including the circular economy, utility management and net-zero strategies for utilities.

01 Feb 2026

DEWA receives five prestigious awards from the British Safety Council for 2025

Dubai Electricity and Water Authority (DEWA) has received five distinguished awards from the British Safety Council in the 2025 cycle, reaffirming its global leadership and excellence in health and safety, environmental management and institutional well-being. DEWA was awarded the Sword of Honour in Health and Safety for the 18th time, the Globe of Honour in Environmental Management consecutively for the 14th time and the Shield of Honour in Employee Well-being for the second time, DEWA was also awarded with the British Safety Council “Best Entity in the Power and Utilities sector” awards in Environment and Well-Being for the second consecutive year in 2025. This remarkable achievement reflects DEWA’s steadfast commitment to sustainable leadership and its continued advancement of world-class standards in the global utilities sector.

29 Jan 2026

Five DEWA centres receive the ‘Autism Friendly Environment’ certificate

Five Dubai Electricity and Water Authority (DEWA) centres have received Autism Friendly Environment Certificates (AFC), internationally recognised by the Qualified Applied Behavior Analysis Credentialing Board (QABA) and granted by the Dubai Autism Center. This achievement followed the successful compliance of DEWA’s customer happiness centres at the Head Office, the Sustainable Building in Al Quoz, Ibn Battuta Mall, Burj Nahar and Al Twar Centre with all approved requirements and standards. The certifications were awarded following comprehensive assessments covering employee readiness, facility preparedness and the adaptation of services provided to People of Determination with autism, ensuring the provision of an inclusive and safe environment that accommodates their sensory and behavioural needs.

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance