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By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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11 Dec 2025
DEWA Weekly Digest
HE Saeed Al Tayer discusses enhancing co-operation with Bahrain’s new consul general in Dubai and the Northern Emirates, DEWA and Kazakhstan Consulate explore co-operation in energy and sustainability, UAE identity in focus as 28 young DEWA employees explore Union milestones, DEWA launches ‘Sun Power’ and ‘Easy Connect’ initiatives as part of the ‘Services 360’ policy. #DEWANews
18 Dec 2025
DEWA awards AED 216 million contract to enhance efficiency and reliability of Dubai’s water networks
Dubai Electricity and Water Authority (DEWA) has awarded a contract worth AED 216 million for a strategic project to boost the efficiency and reliability of Dubai’s water transmission networks. The contract includes the supply, installation, testing and commissioning of glass-reinforced epoxy (GRE) pipelines of varying diameters, along with associated works across multiple locations in the emirate.
16 Dec 2025
UAE leads energy and AI integration to build smart and sustainable cities of the future
Meeting adequate energy demands of data centres has become a critical challenge for global technology companies – one that directly affects initiatives to develop smart, sustainable cities for the future and drive economic growth. Energy and artificial intelligence (AI) together form the backbone of global development. As competition for energy intensifies, energy providers are ramping up production and accelerating the adoption of renewable energy sources that are both inexhaustible and scalable.
15 Dec 2025
DEWA showcases flagship sustainability projects to high-level delegation under UAE’s Global SDG Leadership Programme
The Sustainability and Innovation Centre of Dubai Electricity and Water Authority (DEWA) welcomed a high-level delegation of 30 leaders from 15 countries, including the UAE, as part of the Global Sustainable Development Goals (SDGs) Leadership Programme. The initiative was launched by the UAE’s National Committee on SDGs and the Government Experience Exchange Program, overseen by the Ministry of Cabinet Affairs of the UAE, in collaboration with the SDG Academy.
View All News
HE Saeed Al Tayer discusses enhancing co-operation with Bahrain’s new consul general in Dubai and the Northern Emirates, DEWA and Kazakhstan Consulate explore co-operation in energy and sustainability, UAE identity in focus as 28 young DEWA employees explore Union milestones, DEWA launches ‘Sun Power’ and ‘Easy Connect’ initiatives as part of the ‘Services 360’ policy. #DEWANews

Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.
Smart App. For Smarter Tomorrow
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.
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