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People

We are constantly looking for talented workforce who can contribute to the success of DEWA.

DEWA Academy

To promote Emiratisation and prepare a generation that will keep pace with the government of the future and have a futuristic mindset.

Read about DEWA Academy

DEWA Academy

DEWA Academy

Scholarship Programme

Scholarship Programme

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We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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07 Jan 2026

DEWA Weekly Digest

HE Saeed Mohammed Al Tayer Meets Fortinet Founder and CEO to Enhance Cybersecurity & Digital Transformation Cooperation, DEWA supports biodiversity and restoration of mangrove forests in cooperation with DECCA, DEWA expands Dubai’s transmission network with 22 new 132kV substations launched in 2025, DEWA confirms readiness of its networks to ensure reliable services around the clock. #DEWANews

29 Jan 2026

Five DEWA centres receive the ‘Autism Friendly Environment’ certificate

Five Dubai Electricity and Water Authority (DEWA) centres have received Autism Friendly Environment Certificates (AFC), internationally recognised by the Qualified Applied Behavior Analysis Credentialing Board (QABA) and granted by the Dubai Autism Center. This achievement followed the successful compliance of DEWA’s customer happiness centres at the Head Office, the Sustainable Building in Al Quoz, Ibn Battuta Mall, Burj Nahar and Al Twar Centre with all approved requirements and standards. The certifications were awarded following comprehensive assessments covering employee readiness, facility preparedness and the adaptation of services provided to People of Determination with autism, ensuring the provision of an inclusive and safe environment that accommodates their sensory and behavioural needs.

28 Jan 2026

DEWA develops automated smart system to enhance electricity network management efficiency

Dubai Electricity and Water Authority (DEWA) has reaffirmed its ability to restore electricity with exceptional speed through the Automatic Smart Grid Restoration System, the first of its kind in the region. DEWA launched the system to enhance the efficiency of electricity network management and ensure the stability and continuity of power supply under all circumstances. The advanced system also enables DEWA to monitor and control the electricity network automatically and accurately, significantly accelerating fault detection and service restoration within record time while minimising human intervention. This approach aligns with DEWA’s vision to adopt the latest digital and smart solutions.

27 Jan 2026

DEWA’s Sustainability and Innovation Centre hosts panel discussion at Emirates Airline Festival of Literature

As the Sustainability Partner of the 18th edition of the Emirates Airline Festival of Literature, Dubai Electricity and Water Authority (DEWA) hosted a panel discussion at the festival focused on sustainability and climate issues. The event, which opened on 21 January and ends on 27 January, is being held under the patronage of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

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Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Smart App. For Smarter Tomorrow

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance