dubai-electricity-and-water-authority-links-its-website-with-microsoft-internet-explorer-9

Browsing DEWA’s Website directly from the desktop of your PC As part of its strategy aiming to establish an effective electronic infrastructure, which can foster the march towards electronic transition, and as part of its relentless efforts to deliver top-quality electronic services and introducing them to its customers so as to save their time and effort, Dubai Electricity and Water Authority launched the last application of networking with the 9th version of Microsoft Internet Explorer (IE 9). This new version makes it easy to browse and review DEWA’s website directly from the desktop of your PC. DEWA customers will be able to browse its website both easily and quickly using this feature by preparing customers’ PCs through installing the “Pinning Feature”, which looks like an icon, from DEWA’s website and pinning it to Task Bar on the PC’s desktop. On this occasion, His Excellency Saeed Mohammed Al Tayer, MD & CEO of DEWA stated: “In line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, which aim to consolidate Dubai’s leading position in the region as a world economic and financial hub, DEWA attracts most state-of-the-art technologies and solutions to be applied in its different e-operations and to integrate them with the objectives of Dubai Strategic Plan.” “This new achievement comes within the framework of strengthening the approach of e-services, encouraging the use of e-portal, reduce the number of government employees, and deliver top-quality services in the field of customer service as DEWA’s strategy aims to provide its services to Microsoft IE 9 users. DEWA’s ultimate goal is to facilitate customers’ services and save their time and effort. This feature is part of a package of e-services which have been recently launched by DEWA with the purpose of attracting latest technologies that can extend benefits to its customers,” His Excellency Saeed Mohammed Al Tayer further added. Engineer Marwan Salem bin Haider, VP – IT, said: “This service is available in both Arabic and English languages, and it shows to customers the most important and recurrent links on the desktop of their PC. Through these links and icons, it is easy to go to any of the required pages without searching the main website or opening Microsoft IE 9.” “This feature keeps pace with the requirements of this age, which is characterized by speed and accuracy, as customers can perform several tasks without having to log into DEWA’s main website. Networking with Microsoft IE 9 enables customers to: enquire about bills, bill e-pay, use e-services, and enquire about ways to pay bills. This new service is considered part of DEWA’s strategy aiming to provide its customers with opportunities to benefit from its various services available for “iPhone”, “Blackberry”, “iPad”, “Android” and “Windows 7”. It is noteworthy that DEWA provides regular payment channels through its offices from 7:30 a.m. to 8:00 p.m. except Fridays, and also through petrol stations such as ENOC and EPPCO, Emirates Post Offices, Etisalat and Banks’ payment machines, mpay through the website: mpay.dubai.ae, through DEWA’s electronic portal (www.dewa.gov.ae), through the applixcations of smart phones and devices including “iPhone”, “Blackberry”, “iPad”, “Android” and “Windows 7”. Further, DEWA provides 118 e-services (informative, procedural, and interactive) around the clock.