Dubai Bank Delegation Visits DEWA for eServices Experience Sharing

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  • العربية
18 September 2011

A delegation from Dubai Bank visits DEWA to look closely at its eServices and share experiences

A delegation from Dubai Bank visited Dubai Electricity and Water Authority’s Headquarters to closely look at its achievements in the field of eServices, especially the stages of innovating and developing iPad applications. Engineer/ Marwan bin Haider, VP-CIO – Head of IT Division, as well as IT work team gave a visual presentation on DEWA’s experience in the applications of smart phones, devices and eServices. The presentation provided a detailed explanation of the stages of innovating, developing, registering, launching and assessing iPad applications. Further, the presentation shed light on the development and continuous progress of DEWA’s activities and eServices, in addition to its latest achievements in the field of smart phones and devices’ applications. The Dubai Bank delegation praised DEWA’s achievements in the field of IT and its implementation of local and international best practices. Moreover, the delegation expressed their admiration of DEWA’s efforts to develop iPad application, as it is one of the first government authorities to have launched such application for its customers. DEWA is always keen to share expertise with different local and international authorities so as to keep abreast of all developments in the field of IT for both personnel and business sectors. In addition to this, DEWA seeks to make the best use of all the different expertise as part of its relentless pursuit to deliver best eServices to its customers in order to save their time and efforts. DEWA is also keen in pursuing its march towards excellence in compliance with the ambitious vision of the Emirate of Dubai based on knowledge economy. DEWA is implementing a strategic plan aiming to promote the vision of Dubai e-Government through supporting e-adoption of all government authorities, encouraging the use of e-portal, reducing the number of government departments’ customers, providing a top quality expertise in the field of customer services, and protecting the environment through disposing of paper transactions. Furthermore, DEWA focuses on enhancing and optimizing its services and encouraging its employees so as to achieve excellence in all its operations.