Water Lab ISO Certification: DEWA’s Water Lab receives ISO/IEC 17025:2017 certification.

Dubai Electricity and Water Authority’s (DEWA’s) water laboratory, based at its Sustainable Building in Al Quoz, has received the ISO/IEC 17025:2017 certification for laboratories. The ISO and the Emirates International Accreditation Centre (EIAC) uses the standard to define the requirements for the efficiency of testing and calibration laboratories. It ensures the technical compliance and efficiency of laboratories. This new achievement underlines DEWA’s position among major utilities worldwide.

“DEWA works to achieve leadership in all areas and provide its services according to the highest international standards of availability, reliability and efficiency, as well as implement the best practices and highest quality standards at work. This supports the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to advance government work and achieve excellence in providing world-class government services. The new achievement by DEWA’s water laboratory at DEWA’s sustainable building is a new addition to our track record of global achievements. It reflects our relentless efforts to achieve sustainable excellence, promote DEWA’s excellence and global competitiveness,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, after receiving the certification.

“We are pleased that our Water and Civil division’s water laboratory has achieved compliance with the highest international standards in testing and calibration and met the ISO/IEC 17025:2017 requirements. These include technical aspects to prove laboratories are competent to conduct chemical and biological examinations of water samples as well as on-site tests,” said Abdullah Obaidullah, Executive Vice President of Water and Civil at DEWA.

DEWA attaches great importance to the quality of water produced at Jebel Ali desalination plants until it reaches customers. The water laboratory of the Water and Civil division monitors the quality of drinking water by taking daily samples and examining them based on monthly and annual plans. Samples are collected from DEWA’s reservoirs and water network through fixed points directly connected to the water network across Dubai. This ensures the quality of water and its compliance to international biological and chemical standards. The lab also has a smart system to monitor water quality round the clock.

The water laboratory follows up on the sterilisation and cleaning of reservoirs, and new water pipelines to ensure their compliance with international standards before pumping it to the network for consumers. The laboratory also responds to any customer complaints on water quality.