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Sun Power
Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.
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Easy-Connect
Unifies permits and network modifications, boosting Dubai’s business growth.
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SOQOOR Program
Ensuring remarkable performance through improved efficiency and faster projects
Read more about SOQOOR Program
NOC Services
Apply NOC for any technical services.
Al Namoos
AL NAMOOS ultra-fast 2 Steps 5 Days Connection service continues to be available on all DEWA's online platforms 24/7
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NOC Services
Water Network Services
Electricity Network Services
General Technical Services
Estimate Payment & Tracking
Shams Dubai Guides Tools
Technical Discussion Support
Useful Links & Guides
D33 Industry Friendly Power Policy
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Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.
Dubai Government Unified Suggestions Portal

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

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20 Feb 2026
DEWA Weekly Digest
Dubai Electricity and Water Authority PJSC announces record annual revenue of AED 32.84 billion, operating profit of AED 10.99 billion and an unprecedented EBITDA of AED 17.37 billion for 2025, DEWA to Increase its Ownership in Empower from 56% to 80.00% by way of transferring Dubai Holding’s Full Stake for an amount of AED 5.184 billion, Italian parliamentary delegation learns about DEWA’s strategies and projects supporting net zero. #DEWANews
22 Feb 2026
HE Saeed Al Tayer discusses collaboration with First Public Hydrogen Authority and Electric Power Research Institute of America
HE Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), explored opportunities for collaboration in sustainable energy and innovation during a meeting with Robert Hertzberg, senior fellow at the Mission Possible Partnership and board member of First Public Hydrogen, along with a high-level delegation from the Electric Power Research Institute of America (EPRI).
21 Feb 2026
DEWA’s Youth Council encourages active lifestyles and environmental awareness during Mushrif Park visit
The Dubai Electricity and Water Authority (DEWA) Youth Council organised an interactive trip to Mushrif Park in Dubai, with the participation of 60 young employees. The event featured a variety of sports, recreational and environmental activities aimed at strengthening community ties and encouraging meaningful engagement with nature.
20 Feb 2026
DEWA Women’s Committee celebrates the noble values of the holy month of Ramadan
The Women Committee of Dubai Electricity and Water Authority (DEWA) organised a series of awareness lectures during the Holy Month of Ramadan, aimed at strengthening family and societal bonds. These initiatives sought to promote the noble values embodied by this blessed month, including cohesion, tolerance, respect for cultural diversity and the responsible preservation of blessings and resources. The committee also hosted workshops in collaboration with Huom Culinary Arts Canvas, focusing on local hospitality traditions, essential cooking and baking skills, and the preparation of a diverse range of local and international dishes.
View All News
Dubai Electricity and Water Authority PJSC announces record annual revenue of AED 32.84 billion, operating profit of AED 10.99 billion and an unprecedented EBITDA of AED 17.37 billion for 2025, DEWA to Increase its Ownership in Empower from 56% to 80.00% by way of transferring Dubai Holding’s Full Stake for an amount of AED 5.184 billion, Italian parliamentary delegation learns about DEWA’s strategies and projects supporting net zero. #DEWANews

Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

Easy-Connect

Unifies permits and network modifications, boosting Dubai’s business growth.

Sun Power

Drives Dubai’s renewable future, supporting D33 & Clean Energy 2050 Strategy.

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.
Smart App. For Smarter Tomorrow
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.
App StoreGoogle Play StoreHUAWEI AppGallery
Smart App. For Smarter Tomorrow
 

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance

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