Builder

Home
Investor Relations
EasyPay
Dubai Electricity & Water Authority
  • العربية
SOQOOR Program
Ensuring remarkable performance through improved efficiency and faster projects
Read more about SOQOOR Program
NOC Services
Apply NOC for any technical services.
Al Namoos
AL NAMOOS ultra-fast 1 Step 5 Days Connection service continues to be available on all DEWA's online platforms 24/7
Read more about Al Namoos
Trending
NOC Services
Water Network Services
Electricity Network Services
General Technical Services
Estimate Payment & Tracking
Shams Dubai Guides Tools
Technical Discussion Support
Useful Links & Guides
D33 Industry Friendly Power Policy
Engage with Us
Your voice matters. Let’s improve together.
We’ll resolve your complaint and respond to your suggestions and comments within 3 working days.
Dubai Government Unified Suggestions Portal

Your Voice Matters

By sharing your suggestions, comments, and complaints we can continuously improve our services

Latest News

View All News
13 Aug 2025
DEWA Weekly Digest
DEWA’s R&D Centre secures CE product certification for OmniHub IoT terminal, DEWA plants 13,350 mangrove trees in collaboration with Emirates Marine Environmental Group, DEWA's electricity transmission investments surpass AED 7.6 billion, DEWA makes significant strides in eliminating government bureaucracy and achieves digital integration for over 100 projects. #DEWANews
17 Sep 2025
Belgian pavilion at WETEX to focus on renewable energy, hydrogen, carbon tech and climate solutions
Under the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the patronage of HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy, Dubai Electricity and Water Authority (DEWA) will convene the 27th edition of the Water, Energy, Technology and Environment Exhibition (WETEX) from 30 September to 2 October 2025 at the Dubai World Trade Centre. Belgium’s international pavilion at WETEX will this year host six companies specialising in energy, climate technologies and environmental solutions.
17 Sep 2025
Polish region to make WETEX debut as country’s pavilion showcases net-zero innovations
Under the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the patronage of HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy, Dubai Electricity and Water Authority (DEWA) is organising the 27th edition of the Water, Energy, Technology and Environment Exhibition (WETEX) from 30 September to 2 October 2025 at the Dubai World Trade Centre.
16 Sep 2025
DEWA’s 3rd Business Agility Forum gathers officials, global thought leaders and innovation experts
HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), inaugurated the third edition of the Business Agility Forum at the One&Only One Za'abeel Hotel in Dubai. The event, held under the theme ‘Shaping Dubai for Tomorrow’, brought together a wide range of officials and leaders from the public and private sectors, alongside experts in institutional innovation and enterprise agility.
View All News
DEWA’s R&D Centre secures CE product certification for OmniHub IoT terminal, DEWA plants 13,350 mangrove trees in collaboration with Emirates Marine Environmental Group, DEWA's electricity transmission investments surpass AED 7.6 billion, DEWA makes significant strides in eliminating government bureaucracy and achieves digital integration for over 100 projects. #DEWANews

Initiatives

Based on DEWA strategic directions and voice of customer DEWA launched various initiatives as follows:

D33 Industry Friendly Power Policy

Building on Dubai Economic Agenda D33 which aims to propel Dubai’s economic growth and solidify its position among the top global cities,

A Leading Hub for the Metaverse

DEWA is the 1st local government entity to launch its DEWAverse platform using the Metaverse technology.

Consumption Assessment Tool

A smart tool to help you assess your electricity and water consumption to gain a better understanding of your home consumption pattern and make smart decisions.

Dubai EV Community Hub

This website centralises the latest information regarding electric vehicles in Dubai.

Smart Grid

The Smart Grid programme, an investment of D 7 billion, offers advanced automated decision-making features across DEWA’s electricity and water network.

Smart Living

The new “Smart Living” initiative helps customers to monitor and conserve their consumption easily and make smart decisions for a happier life.

Amazon Alexa

In line with its efforts to improve its digital experience, DEWA is the first government utility in the world to provide its smart services on Amazon’s Alexa in Arabic.

Inclusion and Empowerment of People of Determination

DEWA has launched leading initiatives to empower People of Determination, through targeted strategies, achieving the goals of UAE policy for POD Empowerment.

MBR Solar Park

MBR Solar Park is the largest single-site solar park in the world, with a planned capacity of 1,000MW by 2020, and 5,000MW by 2030.

Dubai 10X

DEWA adopts 10X initiative to deliver a new utility experience for Dubai and the world, focusing on four pillars: Solar Energy, Energy Storage, Artificial Intelligence and Digital services.

SOQOOR Program

SOQOOR Program is a performance-based recognition award program for a specific segment of DEWA Customers (Contractors and Consultants performing non-DEWA projects) for other project owners, aiming at enhancing the quality of applications’ submission and site operations on DEWA level.

Al Namoos

This service provides electricity connections in just one-step within 5 days, with no connection charges for commercial and industrial projects up to 150 kW.

Digital DEWA

The world’s first digital utility utilizing autonomous systems for renewable-energy, storage, expansion in Artificial Intelligence adoption and providing exceptional digital services.

Shams Dubai

DEWA’s first smart initiative to connect solar energy to buildings, part of the Distributed Renewable Resources Generation programme.

EV Green Charger

EV Green Charger is a DEWA pioneering initiative to establish the infrastructure and build electric vehicle charging stations.

Smart Applications

Smart Applications provide through Smart Meters and Grids various benefits to DEWA customers, including live and detailed reading (both current and historical).

Green Dubai

Green Dubai is DEWA’s initiative to empower customers to make sustainable choices for a greener planet.

DEWA Store

DEWA Store is the first of its kind among government entities, providing exclusive offers and discounts to customers, in cooperation with public and private sectors.

Green Ribbon Pledge

Green Ribbon Pledge is an initiative that aims to educate and inspire the residents of Dubai to conserve energy and reduce water consumption.

My Sustainable living

Unique programme enabling customers to check, compare and monitor electricity and water consumption in comparison with efficient similar homes.

Noor & Hayat

are the new characters that symbolize for electricity and water, that aims to establish the concept of conservation among the younger generations.
Smart App. For Smarter Tomorrow
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students.
App StoreGoogle Play StoreHUAWEI AppGallery
Smart App. For Smarter Tomorrow
 

PURPOSE

Providing globally leading sustainable, efficient, and reliable power and water services, and related innovative smart solutions towards Net- Zero Future.

VISION

A globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050.

MOTTO

For Generations to come.

MISSION

We are committed and aligned to Dubai’s 8 Guiding Principles and 50-Year Charter supporting the UAE’s directions through the delivery of global leading services and innovative energy and potable water solutions enriching lives and ensuring the happiness of our stakeholders for a sustainable Net-Zero carbon 2050.

VALUES

Stakeholder Happiness
Sustainability
Innovation
Excellence
Good Governance

HH Sheikh Mohammed bin Rashid Website
Al Ameen
The Official Portal of UAE Government
Dubai Pulse
Mohammed Bin Rashid Global Centre for Endowment Consultancy